Insurance-Paid Services

This topic area has to do with services that are funded by insurance. What's going well? What's challeging? Tell us below!

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What's Challenging?

What's challenging about providing (or receiving) insurance-funded services in natural environments? Tell us below in the comments.

Here's what some professionals had to say at the ESPS 2018 world cafe session on natural environments: 

  • Availability of providers, huge waiting list
  • Understanding process for families/navigation of systems
  • Lack of consistency
  • Holding medical insurances accountable for providing services
  • Not in natural environment
  • Intervention focused on medical model – asking parents to wait outside
  • Insurance denying services
  • Costs for families with copay, deductible - parents not knowing regional can help with this
  • Copay request process
  • Nothing is working the way it should
  • Delay in services
  • Families get a run-around
  • Families not aware they can ask for interpreter when communicating with insurance companies

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